Dr. Jaime Klimsey Pickett is a powerhouse in the veterinary industry, blending a deep passion for animal welfare with strong business acumen. Her career spans over two decades, and her journey from a multi-unit practice owner to the CEO of a major pet healthcare network highlights her unique approach to veterinary care and management.
Jaime was raised in Hillsborough, New Jersey, where she discovered her love for animals at an early age. Her interest in animal health grew into a career path, leading her to pursue pre-medical studies at Johns Hopkins University. She later attended the University of Florida’s College of Veterinary Medicine, where she earned her Doctor of Veterinary Medicine (DVM) degree. Recognizing the need for effective business skills in healthcare, Jaime went on to earn an MBA in Multi-Sector Health Management from St. George’s University and attended Wharton Executive Education at the University of Pennsylvania.
Jaime’s dual training in medicine and business has given her an edge in the veterinary profession. Early in her career, she opened her own veterinary practices, quickly realizing that excellent clinical care alone wouldn’t ensure long-term success. “Running a veterinary clinic takes more than medical skills,” she says. “You need to understand how to manage a business, support your staff, and build relationships with clients.” This insight shaped her approach as she expanded her expertise beyond clinical work.
In 2017, Jaime joined Pet Paradise, a pet care company known for combining veterinary care with resort-like pet boarding facilities. She served as Chief Veterinary Officer and Senior Vice President, overseeing the operations of more than 55 veterinary locations across the country. This role allowed her to improve clinical standards on a larger scale, creating protocols that emphasized preventive healthcare and customer service. “We wanted each facility to feel like a safe, welcoming space for both pets and their owners,” she explains. “The idea was to offer high-quality veterinary care while also providing a relaxing, enjoyable environment for pets.”
During her time at Pet Paradise, Jaime also focused on addressing some of the biggest challenges in veterinary care, including the high turnover rate among veterinarians. According to industry studies, veterinarians are more likely to experience burnout due to long hours, high stress, and physical demands. Jaime’s solution was to prioritize work-life balance for her team. She introduced flexible work schedules, mental health resources, and training programs to support employees. “Veterinary professionals are incredibly dedicated, but they also need support to sustain that level of care,” she says. Her initiatives not only helped retain staff but also fostered a positive workplace culture.
In 2023, Jaime took on a new role as CEO and President of Hannah Pet Hospitals, a network of veterinary hospitals and wellness centers, positioning them for a national expansion.This role has allowed her to bring her innovative approach to an organization focused on providing comprehensive healthcare for pets. Hannah Pet Hospitals emphasizes preventive care, advanced medical treatments, and personalized pet wellness plans. “Our goal is to ensure pets receive the care they need throughout their lives, not just when they’re sick,” Jaime explains. This approach has resonated with pet parents who are increasingly focused on holistic, preventive care.
Beyond her day-to-day work, Jaime is actively involved in philanthropy and education. She has pledged over $200,000 to support future veterinarians and healthcare professionals. Part of her donation goes to the University of Florida College of Veterinary Medicine, where she also serves on the Admissions Committee, helping guide the next generation of veterinarians. “Education is essential for the future of veterinary care,” she says. “I want to give back to the institutions that helped me build my career.”
Jaime’s commitment to the industry extends to her involvement with professional organizations. She sits on the board of The Doorways, a nonprofit in Richmond, Virginia, providing affordable lodging to patients and families in need of medical care. She’s also a lifetime member of the University of Florida’s Dean’s Circle of Excellence and several veterinary associations across the country. These roles allow her to stay connected with broader issues in the veterinary field and advocate for solutions at a higher level.
Looking ahead, Jaime is focused on the future of veterinary care. She sees technology as a key factor in meeting the industry’s growing demands. “There’s so much potential for telemedicine and AI to improve how we diagnose and treat animals,” she says. During her time as CEO, she introduced telemedicine services at Hannah Pet Hospitals, allowing pet owners to consult with veterinarians remotely. She believes this not only improves access to care but also helps ease some of the pressures on veterinary clinics.
Another area Jaime is passionate about is sustainability in veterinary practices. Climate change is impacting animal health, and Jaime is aware that veterinary practices can have a significant environmental footprint. At Hannah Pet Hospitals, she’s working to introduce green initiatives, including recycling programs and energy-efficient clinic designs. “We have a responsibility to consider our impact on the environment,” she explains. “Animals are directly affected by changes in the climate, so it’s essential we do our part to reduce waste and pollution.”
Jaime’s approach to leadership is rooted in empathy and collaboration. She believes that listening to her team and involving them in decision-making leads to better outcomes for the business and for patient care. “I want to create an environment where people feel valued and heard,” she says. This philosophy has earned her respect among colleagues and staff alike, as she continues to foster an inclusive, forward-thinking workplace.
As Jaime’s career progresses, she remains committed to mentorship. She often speaks with young veterinarians about the realities of balancing clinical practice with management responsibilities. “Veterinary medicine is evolving, and we need leaders who can adapt and innovate,” she advises. Her guidance is simple yet powerful: “Stay passionate, keep learning, and never lose sight of why you entered the field in the first place.”
Dr. Jaime Klimsey Pickett’s journey from clinical practice to executive leadership reflects her dedication to improving veterinary medicine. She has successfully navigated the challenges of running large organizations while staying true to her passion for animal welfare. As she continues to lead Hannah Pet Hospitals, her focus on preventive care, employee well-being, and sustainability sets a new standard in the veterinary industry. For Jaime, every decision is made with the goal of creating a positive impact on animals, people, and the industry as a whole.